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Issue

Temporary Outage: Agent Universe [Travel Leaders Network Members]

Posted on January 8, 2017 by Joshua Swantz

A behind the scenes error during the Agent Universe/CruisePRO technology freeze. This error is preventing access to Agent Universe/CruisePRO and efforts are being made to resolve the issue. Updates will be posted as each item is resolved. If there are questions… Continue Reading →

Issue

Resolved: CruisePRO Integration Issue

Posted on July 25, 2016 by o2_admin

Update (26 Jul 2016): The solution referenced has been deployed and issue is now resolved. In the event that this or other issues arise, please don’t hesitate to notify your support department. Issue: Reservations imported from CruisePRO that contain Clients… Continue Reading →

Issue Client Profile, CruisePRO

Resolved: Email Stats

Posted on July 5, 2016 by o2_admin

UPDATE: There will be an interruption of Email Statistics appearing on the main dashboard the day of 6 July 2016.  Normal service resumed 7 July 2016; statistics for 6 July 2016 were imported at that time as well. Original Post: An issue… Continue Reading →

Issue e-Engagement, Email, Engagement

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