RESOLVED: AgentMate Sluggishness
Update: AgentMate is now working properly. We apologize for the inconvenience and appreciate your patience. The AgentMate Team
Please take note
Adoption 2023 – Webinars will start in April – Share your feedback!
Dear End Users: What would you like to learn more about? What do you find the most challenging within AgentMate? We touched on these areas of the application last year: Memorized Reports Pay Now Leads + Agent Profiler Cash Status… Continue Reading
AgentMate Sluggishness
We have received multiple reports that AgentMate is running slow, we are working to have this resolved as quickly as possible. We will update you as more information is provided. Thank you for your patience. The AgentMate Team
Adoption Program 2023 – You can choose what to learn!
Our Adoption Program is back for 2023! We will continue offering diverse learning options for all end users in order to enhance your experience with AgentMate. We want to hear you! What functionality do you want us to review in… Continue Reading
AgentMate: Brief Outage Scheduled for February 26th
The Internova Infrastructure team will be performing server updates on Sunday February 26th from 12:00 – 1:00 am ET. This might result in AgentMate being inaccessible for around 15 minutes on that date. We apologize for the inconvenience. The AgentMate… Continue Reading
February 2023 AgentMate Release Notes
AgentMate Release Notes Release Date Planned for Tuesday February 7th, 2023, by 8:00 a.m. EDT. Clarification e-mail will be sent if the release date changes. What’s New Issue key Release Note Title Release Note Summary Affected Business Unit AG-7327 Import… Continue Reading
Please Note: Password update required by all Users
On March 1st, 2023, we will be updating the password requirements for AgentMate. When you log in for the first time on March 1st or thereafter you will be prompted to change your password and to follow minimum requirements to… Continue Reading
AgentMate: Brief Outage Scheduled for January15th @ 12:00AM CT (1:00AM EST)
The Internova Infrastructure Team will be rebooting the AgentMate Web Servers on January 15th at 12:00AM CT (1:00AM EST) . This is projected to be a very brief outage that might kick you out of the application, however, you will… Continue Reading
Quarterly NCOA Processing December 2022
Applicable to TLN Agencies Only As clients move and complete a Change of Address they invariably miss notifying some people, they may even forget to tell their Travel Agent! Because of this TLN audits and updates clients opted-in for the Engagement Program on a… Continue Reading
AgentMate Sluggishness
We have received multiple reports that AgentMate is running slow, we are working to have this resolved as quickly as possible. We will update you as more information is provided. Thank you for your patience. The AgentMate Team