As many of you will remember, in March of last year we had a Domain Change for AgentMate. Once the change occurred, you would begin being automatically redirected to myagentmate.com from www.mycruiseweb.com. We hope that you updated your favorites to… Continue Reading
An AgentMate release is scheduled for the morning of Friday, April 28th, around 3:30 AM PT/6:30 AM EDT. This release will include several bug fixes that will be communicated to the reporter(s) following post-release testing. Based on feedback from the… Continue Reading
Hello Everyone! With the Travel Leaders International Conference just around the corner, we couldn’t be more excited! We are looking forward to seeing many of you there and want to remind you that we are offering 5 classes! Be sure… Continue Reading
An AgentMate release is scheduled for the morning of Tuesday, April 11th, around 3:30 AM PT. Most of the release contains foundational development for upcoming enhancements and should not impact users. This release will include a number of bug fixes… Continue Reading
What is to come in 2017! AgentMate is undergoing constant development. It is our goal to continually listen to you, the end user, and to make AgentMate the best Client Relationship Management System in the Industry. Each AgentMate Production Release… Continue Reading
Applicable to TLN Member Agencies Only As clients move and complete a Change of Address they invariably miss notifying some people, they may even forget to tell their Travel Agent! Because of this TLN audits and updates clients opted-in for the Engagement Program on a… Continue Reading
Issue Resolved. There seems to be a partial outage with the Learning Management System that houses AgentMate Academy. Learners are able to pass through to the Learner Interface, but aren’t able to see the available courses. A ticket has been… Continue Reading
Enhancements, Updates, a New Look and so much more…. After months of collecting your ideas, opinions and enhancement request, we are happy to announce the release of many new and amazing features along with a new look and feel to… Continue Reading
There will be an AgentMate Maintenance Release occurring the morning of 18 January 2017; the release will go live at approximately 3 am PT. A number of localized bugs have been completed and will be included in the AgentMate Maintenance Release.… Continue Reading
Update: The error preventing access to Agent Universe via AgentMate has been resolved. You are now able to click the link on the top right of your screen marked “Agent Universe” . This will grant you access to Agent Universe.… Continue Reading