AgentMate Maintenance is now Complete
AgentMate is now available to all end users. We thank you for your patience and wish you a wonderful and safe long weekend! The AgentMate Team
Author: Debbie Tatum
Down for Maintenance, May 28th @ 5PM EST
Attention All AgentMate Users: AgentMate will be down for maintenance for roughly one hour beginning at 5PM EST (2PM PST) You will not have access to the application during this time. We apologize for this inconvenience and thank you for… Continue Reading
AgentMate Release April 6th, 2021
An AgentMate Release occurred on April 6th at approximately 8:00 AM ET. This release contains bug fixes and enhancements. Those who have reported issues resolved by this release will be contacted following post-release testing. Please contact your Support Department with… Continue Reading
Allianz: New Product Launch
We are pleased to be working with Allianz and their new products coming in to the market on 3/6/2020! These products will include the Epidemic Endorsement, which adds the COVID-19 related claims accommodations we have been making for insureds. These… Continue Reading
Update: This has been resolved. AgentMate Outage
Hello Valued Members, Access to AgentMate is currently down. We are working as fast as possible to have this corrected. We thank you for your patience and will post here when this has been corrected. If you have any additional… Continue Reading
AgentMate Release May 4th, 2020
An AgentMate Release occurred on May 4th at approximately 8:00 AM ET. This release contains bug fixes and enhancements. Those who have reported issues resolved by this release will be contacted following post-release testing. Please contact your Support Department with… Continue Reading
Technical Issues
UPDATE: The AgentMate technical environment is being expanded and made for a more robust for the future. As part of this strategy, we are experiencing some performance issues which we are working diligently to resolve. We are making steady improvements… Continue Reading
AgentMate Release June 28, 2018
An AgentMate Release occurred on Thursday, June 28th at approximately 2:00 AM EDT. This release contained mainly bug fixes. Those who have reported issues resolved by this release will be contacted following post-release testing. Please contact your Support Department with any questions… Continue Reading
AgentMate Release May 3, 2018
An AgentMate Release occurred on Thursday, May 31st at approximately 2:00 AM EDT. This release includes bug fixes and a few updates to the Agency Defaults > Vendor Profiles tab and the addition of Advanced Search to the Unapplied Commissions Matching… Continue Reading
Update to Cookies for GDPR Compliance
To be compliant with a new GDPR requirement for users to acknowledge that AgentMate uses cookies to support its functionality, a prompt will be presented to users logging in beginning the evening of May 24, 2018. Users will not will… Continue Reading