On Saturday, October 3, 2026, between 5:00 AM CT and 7:00 AM CT, scheduled maintenance will be performed on AgentMate as part of ongoing system and security updates. AgentMate may be unavailable for some time during this maintenance window, and… Continue Reading
As part of our ongoing commitment to protecting our systems, data, and users, we will be performing critical security maintenance and infrastructure updates on Saturday, September 26, 2026, during a maintenance window between 8:00 AM and 4:00 PM EST. … Continue Reading
Our team is pleased to announce the integration between SNAP and AgentMate, which will streamline reservation management and increase the effectiveness of the reservation process. As a result of this powerful integration, the following features will be available to you.… Continue Reading
AgentMate is back up and running. We apologize for the inconvenience and appreciate your patience while we worked through this
We are aware that agents are experiencing issues when trying to access AgentMate Our team is already working on this as a High Priority. We apologize for the inconvenience and appreciate your patience while we work on this
We are currently working through a few minor issues from the server migration that took place yesterday We apologize for the inconvenience and appreciate your patience while we work through this The AgentMate Team
AgentMate is now back up and running. Sorry for the inconvenience that this might have caused. If you need further assistance, please do not hesitate to reach out to [email protected]. Thanks for your patience while we worked through this. The… Continue Reading
The Internova Infrastructure team will be performing updates on the AgentMate servers, today, Tuesday June 11th at 10pm ET. As a result of this, the application will be unavailable for about 5 minutes. We apologize for the inconvenience and appreciate… Continue Reading
We would like to inform you about an important update regarding Cruise Fares within AgentMate. California has passed a law that requires all travel agents to quote the total price for cruise bookings, including all taxes and fees, effective July… Continue Reading
The Internova Infrastructure team will be applying Windows security updates on the AgentMate database server, Today, Wednesday May 22nd at 9pm ET. We do not anticipate any overall impact on the AgentMate functionality. However, please note that reports will be… Continue Reading