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Author: o2_admin

Tip: Counselor Compensation

Posted on March 28, 2016 by o2_admin

Did you know that AgentMate offers a complete Counselor Compensation Module? It’s True! AgentMate allows you to define commission splits for any/all agents in your office; these splits can be unique from agent to agent and the payment rules (timeline and criteria)… Continue Reading →

Tip of the Week Accounting, Back Office Accounting, Commissions, Time Saving

Enhanced Features: Global Entry Number and Client Attachments

Posted on March 25, 2016 by o2_admin

As most of you know AgentMate offers you the ability to upload attachments to a Reservation, Lead, or Group; AgentMate also allows you to store a Client’s Passport information. With the most recent AgentMate release these go to the next level. You… Continue Reading →

Release Notes Client Profile, Query Tool

AgentMate Domain Change (Video)

Posted on March 21, 2016 by o2_admin

Click to Play Video; Text Content continues below Image. You may have noticed when you went to www.mycruiseweb.com that you wound up at myagentmate.com instead; it has been a long time coming, but we’ve migrated the application to a new location. What… Continue Reading →

Demonstration, Release Notes

Tip: Target New Prospects

Posted on March 21, 2016 by o2_admin

Did you know the Lead Management Dashboard in AgentMate shows you which leads are for repeat passengers? That’s right! When you are on the Lead Dashboard any guest that already has an active reservation will appear highlighted in green. Leads… Continue Reading →

Tip of the Week Lead Management

Tip: e-Engagement Statistics

Posted on March 14, 2016 by o2_admin

Did you know that Email Delivery, Open, and Click-through rates for e-Engagement populate in AgentMate? Not only do they appear in AgentMate, they are updated each night to catch new opens and clicks. From your Primary Dashboard you can see… Continue Reading →

Tip of the Week Client Profile, e-Engagement, Email, Marketing

Tip: Bundling on Your Invoice

Posted on March 7, 2016 by o2_admin

Did you know that AgentMate allows you to bundle, or package, pricing on each reservation invoice? Yep! Each Reservation allows you to record all the line items your client is purchasing, or that the Agency is purchasing (like gifts); documenting each… Continue Reading →

Tip of the Week Bundling, Invoice

Testimonial: Shari Marsh

Posted on March 1, 2016 by o2_admin

AgentMate rocks. I’d be lost without it. This is a great product.

Testimonials

Tip: Single Guest Accounting

Posted on February 29, 2016 by o2_admin

Did you know that you can create individual invoices for passengers on the same reservation? When friends or siblings travel together they often will pay for their own portion of a shared booking; because of this when a new booking is… Continue Reading →

Tip of the Week Invoice, Single Guest Accounting

Tip: Cached Pricing and Group Advantages

Posted on February 22, 2016 by o2_admin

Did you know that AgentMate has cached pricing for most major cruise lines? Yes! Each morning new pricing is loaded into the application and can be found on the Inventory > Search All Inventory screen. You can see pricing for Inside,… Continue Reading →

Tip of the Week Added Revenue, Search All Inventory

Browser Compatibility

Posted on February 16, 2016 by o2_admin

As technology continues to advance AgentMate continues to update its processes and procedures to stay current. Microsoft has stopped deploying software updates and bug fixes for older versions of Internet Explorer so AgentMate will no longer be accessible in IE10… Continue Reading →

Release Notes

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