Hello All, We are excited to inform you that the AgentMate “Knowledge Base” is going to be revamped, we will be updating the current material, removing out of date content and adding new documentation! This is all to provide you,… Continue Reading
We are aware that some guests are not receiving the CE Reminders emails. Our developers are currently working to assess and correct the issue. We currently do not have an ETA. We encourage you to check your CE Reminders settings… Continue Reading
AgentMate Release Notes Release Date Planned for Tuesday October 11th, 2022, by 8:00 a.m. EDT. Clarification e-mail will be sent if the release date changes. What’s New Issue key Release Note Title Release Note… Continue Reading
We are aware that some end users are unable to quote and purchase Travel Guard Insurance products through AgentMate. It appears TGI made a change on their end and our developers are currently working with TGI’s Development team to assess and… Continue Reading
Expand your reporting resources using Query Reports! With AgentMate you have the ability to get the most accurate and detailed reports. If you want to go one step further and customize those reports to fit all your operational needs, you… Continue Reading
AgentMate Release Notes Release Date Planned for Wednesday September 14th, 2022 by 8:00 a.m. EDT. Clarification e-mail will be sent if the release date changes. What’s New Issue key Release Note Title Release Note Summary Affected business unit AG-6969 Reservation… Continue Reading
AgentMate Release Notes Release Date Planned for Wednesday, August 31th, 2022 by 8:00 a.m. EDT. Clarification e-mail will be sent if the release date changes. What’s New Issue key Release Note Title Release Note Summary Affected business unit… Continue Reading
Applicable to TLN Agencies Only As clients move and complete a Change of Address they invariably miss notifying some people, they may even forget to tell their Travel Agent! Because of this TLN audits and updates clients opted-in for the Engagement Program on a… Continue Reading
SIGN UP TO JOIN TOMORROW’S TRAINING SESSIONS! CASH STATUS MODULE Stay on top of your agency financial status by learning everything about the Cash Status Module. Join our webinars to discover more about this new way of having a summary… Continue Reading
An AgentMate Release occurred on August 2nd at approximately 8:00 AM ET. This release contains bug fixes and enhancements. Those who have reported issues resolved by this release will be contacted following post-release testing. Please contact your Support Department with… Continue Reading