Everyone gets a day off school! Yay! With all the exciting changes coming in early 2017, AgentMate Academy will be down for maintenance for one day. December 21st 2016 AgentMate Academy will not be accessible. But don’t worry it will… Continue Reading
Need to split/move a commission? Have two separate reservations booked by the same supplier and that supplier sent you one lump sum commission and now you need to split it between the reservations? It’s simple with AgentMate! Dashboard > Accounting… Continue Reading
Clients move and not tell you? For Vacation.com members enrolled in Engagement, their AgentMate database is run through NCOA (National Change of Address) on a quarterly basis. This update is currently in process and expected to be completed during the week… Continue Reading
Have you ever got stumped and reached out to your “support” team via phone, email, and still nothing? You send a 2nd and 3rd email, you hit redial 10 times and still no response? You feel like ripping your hair… Continue Reading
We are proud to announce the launch of our two new AgentMate Insurance Integrations. These include Travel Insured International and Travel Guard. These new integrations cut down on the manual data entry as well as removing the need to… Continue Reading
How often have you planned time away from the office and “something” happens to your VIP client who is on the $10K vacation you booked them? Scared to leave the office because your VPN might not be working at home?… Continue Reading
Well there are actually a lot of great functions within AgentMate but today we are going to talk about just one. Agents, take a seat and listen up! Want to get rid of your spread sheets/excel reports? Tired of googling… Continue Reading
There will be an AgentMate Maintenance Release occurring the morning of 18 August 2016; the release will go live at approximately 3 am PT. A number of localized bugs have been completed and will be included in the AgentMate Maintenance… Continue Reading
Applicable to Vacation.com Member Agencies Only As clients move and complete a Change of Address they invariably miss notifying some people, they may even forget to tell their Travel Agent! Because of this Vacation.com audits and updates clients opted-in for the Engagement Program on… Continue Reading
Have you ever had clients book essentially the same reservation as someone else? I’m going to guess yes. We’ve seen many agents book side-by-side staterooms or reservations into a group or just choose to book the same package as a… Continue Reading