Do you receive more emails in a day than you know what to do with? Most of us do; because of this, AgentMate offers an Agency News feature that allows authorized staff to publish information directly to the AgentMate dashboard. Agencies may use… Continue Reading
Did you know that AgentMate allows you to track orphaned/unclaimed commissions? As part of AgentMate’s Unapplied Commission module the application attempts to save time for your staff… the back office staff doesn’t have to enter receivables in two tools, nor… Continue Reading
Did you know that AgentMate offers a complete Counselor Compensation Module? It’s True! AgentMate allows you to define commission splits for any/all agents in your office; these splits can be unique from agent to agent and the payment rules (timeline and criteria)… Continue Reading
As most of you know AgentMate offers you the ability to upload attachments to a Reservation, Lead, or Group; AgentMate also allows you to store a Client’s Passport information. With the most recent AgentMate release these go to the next level. You… Continue Reading
Click to Play Video; Text Content continues below Image. You may have noticed when you went to www.mycruiseweb.com that you wound up at myagentmate.com instead; it has been a long time coming, but we’ve migrated the application to a new location. What… Continue Reading
Did you know the Lead Management Dashboard in AgentMate shows you which leads are for repeat passengers? That’s right! When you are on the Lead Dashboard any guest that already has an active reservation will appear highlighted in green. Leads… Continue Reading
Did you know that Email Delivery, Open, and Click-through rates for e-Engagement populate in AgentMate? Not only do they appear in AgentMate, they are updated each night to catch new opens and clicks. From your Primary Dashboard you can see… Continue Reading
Did you know that AgentMate allows you to bundle, or package, pricing on each reservation invoice? Yep! Each Reservation allows you to record all the line items your client is purchasing, or that the Agency is purchasing (like gifts); documenting each… Continue Reading
AgentMate rocks. I’d be lost without it. This is a great product.
Did you know that you can create individual invoices for passengers on the same reservation? When friends or siblings travel together they often will pay for their own portion of a shared booking; because of this when a new booking is… Continue Reading