My AgentMate
Menu Close
  • Home
  • Log Into AgentMate
  • About AgentMate
    • AgentMate Knowledge Base
  • Report an Issue
    • How to Troubleshoot a Browser Issue

October 2022 AgentMate Release Notes

Posted on October 6, 2022 by Debbie Tatum

AgentMate Release Notes     Release Date   Planned for Tuesday October 11th, 2022, by 8:00 a.m. EDT. Clarification e-mail will be sent if the release date changes.     What’s New   Issue key Release Note Title Release Note… Continue Reading →

Uncategorized

AgentMate – Travel Guard Insurance Issues

Posted on October 6, 2022 by Debbie Tatum

We are aware that some end users are unable to quote and purchase Travel Guard Insurance products through AgentMate. It appears TGI made a change on their end and our developers are currently working with TGI’s Development team to assess and… Continue Reading →

Uncategorized

Adoption Program 2022 – Last two Query Reports webinars on Wednesday!

Posted on October 4, 2022 by Debbie Tatum

Expand your reporting resources using Query Reports! With AgentMate you have the ability to get the most accurate and detailed reports. If you want to go one step further and customize those reports to fit all your operational needs, you… Continue Reading →

Adoption, News, Webinar

September 2022 Release Notes

Posted on September 13, 2022 by Debbie Tatum

AgentMate Release Notes Release Date Planned for Wednesday September 14th, 2022  by 8:00 a.m. EDT. Clarification e-mail will be sent if the release date changes. What’s New Issue key Release Note Title Release Note Summary Affected business unit AG-6969 Reservation… Continue Reading →

Please take note, Release Notes

September 2022 Release Notes

Posted on August 26, 2022 by Debbie Tatum

AgentMate Release Notes Release Date Planned for Wednesday, August 31th, 2022  by 8:00 a.m. EDT. Clarification e-mail will be sent if the release date changes. What’s New   Issue key   Release Note Title Release Note Summary Affected business unit… Continue Reading →

Please take note, Release Notes

Quarterly NCOA Processing August 2022

Posted on August 22, 2022 by vpuig

Applicable to TLN Agencies Only As clients move and complete a Change of Address they invariably miss notifying some people, they may even forget to tell their Travel Agent! Because of this TLN audits and updates clients opted-in for the Engagement Program on a… Continue Reading →

News, Please take note Client List, Client Profile, Engagement, Marketing, NCOA

AgentMate Adoption – Cash Status Module Webinars Begin Tomorrow!

Posted on August 8, 2022 by Debbie Tatum

SIGN UP TO JOIN TOMORROW’S TRAINING SESSIONS! CASH STATUS MODULE Stay on top of your agency financial status by learning everything about the Cash Status Module. Join our webinars to discover more about this new way of having a summary… Continue Reading →

Adoption, Technical Tips, Webinar

AgentMate Release August 2nd, 2022

Posted on August 2, 2022 by vpuig

An AgentMate Release occurred on August 2nd at approximately 8:00 AM ET. This release contains bug fixes and enhancements. Those who have reported issues resolved by this release will be contacted following post-release testing. Please contact your Support Department with… Continue Reading →

Enhancement, Release Notes Bug Fixes, Enhancements, Release Notes

August 2022 Release Notes

Posted on July 27, 2022 by vpuig

AgentMate Release Notes   Release Date   Planned for Tuesday, August 2nd, 2022  by 8:00 a.m. EDT. Clarification e-mail will be sent if the release date changes.   What’s New   Issue key Release Note Title Release Note Summary Affected… Continue Reading →

Please take note, Release Notes

Absorb SSO Changes by end of year

Posted on July 27, 2022 by vpuig

Hello All,   This is to let you know that there will be mandatory updates for Absorb happening before end of year. Currently, we do not have a date as to when this will take place. We will advise on… Continue Reading →

Please take note

Post navigation

Older Articles
Newer Articles

First Time logging in?

Check Here for important Tips about configuring your Internet Browser.

Categories

Recent Posts

  • Quarterly NCOA Processing November 2025
  • ***Today*** Scheduled Maintenance – September 11th, 07:00 PM
  • Quarterly NCOA Processing August 2025
  • Regent, MSC and HX reservations in AgentMate
  • Quarterly NCOA Processing May 2025

Tags

Academy access Accounting Added Revenue Adoption Agency News AgentMate anytime Anywhere Back Office Accounting Best Practice Bug Fixes Client List Client Profile Commissions CruisePRO Customer Service Documents e-Engagement Email Engagement Enhancements Groups Insurance Integration Invoice Knowledge Base Lead Management Links List Management maintenance Marketing NCOA Outage Preferences Query Tool Relationship Management Release Notes Reminders Reporting Reservation Maintenance Search All Inventory Time Saving travel insurance troubleshooting

Archives

Google Analytics

© 2025 My AgentMate. All rights reserved.
Hiero by aThemes