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Attention Apple Users on AgentMate

Posted on September 29, 2021 by vpuig

We have received reports from Apple/ Mac users who are getting an error message about an expired certificate when trying to access AgentMate. Our developers are actively working in order to fix this ASAP. In the meantime you should be… Continue Reading →

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AgentMate Release September 15th, 2021

Posted on September 15, 2021 by vpuig

An AgentMate Release occurred on September 15th at approximately 8:00 AM ET. This release contains bug fixes and enhancements. Those who have reported issues resolved by this release will be contacted following post-release testing. Please contact your Support Department with… Continue Reading →

Enhancement, Release Notes Bug Fixes, Enhancements, Release Notes

AgentMate Release August 10th, 2021

Posted on August 10, 2021 by vpuig

An AgentMate Release occurred on August 10th at approximately 8:00 AM ET. This release contains bug fixes and enhancements. Those who have reported issues resolved by this release will be contacted following post-release testing. Please contact your Support Department with… Continue Reading →

Enhancement, Release Notes Bug Fixes, Enhancements, Release Notes

AgentMate Release July 13th, 2021

Posted on July 13, 2021 by vpuig

An AgentMate Release occurred on July 13th at approximately 8:00 AM ET. This release contains bug fixes and enhancements. Those who have reported issues resolved by this release will be contacted following post-release testing. Please contact your Support Department with… Continue Reading →

Enhancement, Release Notes Bug Fixes, Enhancements, Release Notes

Create Res for Canadian Agencies

Posted on July 13, 2021 by vpuig

Hello Canadian Owners & Managers,   As part of our ongoing efforts to enhance your experience using AgentMate, we’re making improvements to the reservation process. We have developed a new reservation page, Create Res, that will be replacing the Add… Continue Reading →

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AgentMate Maintenance | July 17th 8:00 AM – July 17th 9:00 AM CT

Posted on July 8, 2021 by Debbie Tatum

The Internova Infrastructure Team will be doing maintenance to the AgentMate application on July 17th  2021 between  8AM – 9AM CT. During this hour,  users may have difficulty logging into the application as well as some sluggishness. We apologize for… Continue Reading →

Issue, News, Outage

Create Res for Canadian Agencies

Posted on June 29, 2021 by vpuig

Hello Canadian Owners & Managers,   As part of our ongoing efforts to enhance your experience using AgentMate, we’re making improvements to the reservation process. We have developed a new reservation page, Create Res, that will be replacing the Add… Continue Reading →

Uncategorized

Unapplied Commissions

Posted on June 22, 2021 by vpuig

Hi All, We are currently experiencing an issue that causes the unapplied commissions screen to be unresponsive when using Chrome. While we work on the fix we encourage all users to use an alternative browser when accessing this screen. We… Continue Reading →

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Release delayed one day

Posted on June 8, 2021 by Debbie Tatum

A technical issue occurred during the Release process this morning delaying the release time. To prevent interruption of service we are postponing this morning’s release to tomorrow morning –  June 9th 2021. Thank you. The AgentMate Team

News, Please take note, Release Notes

AgentMate Release June 8th, 2021

Posted on June 8, 2021 by vpuig

An AgentMate Release  occurred on June 8th at approximately 8:00 AM ET. This release contains bug fixes and enhancements. Those who have reported issues resolved by this release will be contacted following post-release testing. Please contact your Support Department with… Continue Reading →

Enhancement, Release Notes Bug Fixes, Enhancements, Release Notes

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