A reminder that the scheduled AgentMate outage will begin TONIGHT, Friday, March 16th at 11:30pm CT and will last no longer than 5pm CT on Sunday, March 18th. Note: Our objective is to have as quick of an outage as… Continue Reading
In an effort to continue to provide best-in-class solutions, AgentMate will be undergoing a significant upgrade to the application’s infrastructure the weekend of March 16th. There are no enhancements tied to this outage, however all servers and related equipment that… Continue Reading
An AgentMate Release occurred on Wednesday, January 31st at approximately 2:00 AM EDT. This release included a number of bug fixes that will be communicated to the reporter(s) following post-release testing. Among the updates/enhancements are the following: *Add new user… Continue Reading
Applicable to TLN Agencies Only As clients move and complete a Change of Address they invariably miss notifying some people, they may even forget to tell their Travel Agent! Because of this TLN audits and updates clients opted-in for the Engagement Program on a… Continue Reading
We are proud to announce the launch of our newest AgentMate Insurance Integration. The Manulife Insurance integration will be live on January 22, 2018! This new integration will cut down on the manual data entry as well as removing… Continue Reading
We are thrilled to announce the integration of AirPRO for AgentMate! AirPRO is the latest integrated tool within the Pro Suite set of products – offering AgentMate subscribers in the U.S. and Canada the ability to search, book and manage… Continue Reading
The issue with the Absorb link has been solved. AgentMate Academy is available now. If you have any questions, please contact your Support Department.
Developers are working on resolving an issue that started with an update that took place with Absorb and the Learning Management System. The fix as of now is scheduled to be done Wednesday AM. Dec 20, 2017. If you have… Continue Reading
AgentMate Support has announced their holiday hours. Friday, December 22nd – Closing at 4 PM EST Monday, December 25th – Closed Friday, December 29th – Closing at 4 PM EST Monday, January 1st – Closed The AgentMate Team wishes… Continue Reading
An AgentMate Release is scheduled for Tuesday, December 12th at approximately 2:00 AM EDT. This release will include a number of bug fixes that will be communicated to the reporter(s) following post-release testing. Among the bug fixes, a new payor… Continue Reading