CHUBB Insurance has made some updates to their current insurance policies/plans and those will be reflected in AgentMate on October 20th, 2020. If you are a current user, please read over the “CHUBB Product Updates Announcement Flyer” attached. If you… Continue Reading
Hello Owners & Managers, As part of our ongoing efforts to enhance your experience using AgentMate, we’re making improvements to the reservation process. We have developed a new reservation page, Create Res, that will be replacing the Add Express Reservation… Continue Reading
An AgentMate Release occurred on September 15th at approximately 8:00 AM ET. This release contains bug fixes and enhancements. Those who have reported issues resolved by this release will be contacted following post-release testing. Please contact your Support Department with… Continue Reading
Due to server maintenance Leaders Edge consumer-facing websites and Agent Universe may be down on August 22nd at 5:30 am CST. The maintenance window can last up to 2 hours. If you have any questions or concerns please e-mail us… Continue Reading
Notification of Scheduled Maintenance Planned security maintenance will be performed on the AgentMate servers beginning 8 pm US EST on Sunday, August 16 and ending at 10 pm US EST on Sunday August 16, 2020. AgentMate may not be available… Continue Reading
An AgentMate Release occurred on June 30th at approximately 8:00 AM ET. This release contains bug fixes and enhancements. Those who have reported issues resolved by this release will be contacted following post-release testing. Please contact your Support Department with… Continue Reading
An AgentMate Release occurred on May 4th at approximately 8:00 AM ET. This release contains bug fixes and enhancements. Those who have reported issues resolved by this release will be contacted following post-release testing. Please contact your Support Department with… Continue Reading
An AgentMate Release occurred on March 24th at approximately 8:00 AM ET. This release contains bug fixes and enhancements. Those who have reported issues resolved by this release will be contacted following post-release testing. Please contact your Support Department with… Continue Reading
After collaborating with PCI auditors and the TLG information security teams, we will implement the following PCI compliance change on March 24, 2020. CVV data will be purged from AgentMate’s database if the transaction is not processed in the application… Continue Reading
Planned security maintenance will be performed on the AgentMate servers beginning 11 pm US CST on Friday, February 21 and ending at 11 am US CST on Sunday, February 23, 2020. Sporadically during this time, the Webview reports will not… Continue Reading